Free Shipping* - Limited Lifetime warranty - 30 days return
We at Loco Cycles care about your peace of mind and convenience. You can return your item within 30 days from the time it was delivered, but some restrictions and fees may apply, please review below return policy carefully.
Our Return Policy:
Returns must have not been assembled, ridden, and should be in its original packaging. Any bicycles that were delivered to-door fully-built will not be eligible for returns or refunds.
All returns will be subject to a restocking fee of 15% of the sale amount.
Please note that if a bicycle is returned with damages due to improper packaging or neglect, we will not refund the purchase amount, and the item will not be reshipped to you.
Customers are responsible for any return shipping charges unless the product received was incorrect, or defective. In cases where the product received was incorrect, then the shipping costs will be shouldered by Loco Cycles, as well as the shipping cost of the correct bike to you.
If you qualify for returning your item, we would like to hear from you, so please send us a message through email: firstname.lastname@example.org, and include the following information:
1. Your first and last name
2. Phone number
3. Order number
4. Details of the item you are returning
5. Reason of your return